Product ID:
Subject: Yobola T9 Earphones – Sound and Charging Issues
Content: Dear Yobola Team,I hope you're doing well. I purchased a pair of white Yobola T9 earphones from your store on Amazon around three months ago, and I’ve unfortunately started experiencing a few issues.First, the sound quality from the left earbud has noticeably decreased. It seems unbalanced, as if something inside might be damaged. Additionally, the charging case never reaches 100%, it only charges up to a maximum of 50%, even after being plugged in for hours.I'm disappointed, as the product is still fairly new and already showing signs of malfunction. I would really appreciate your help in finding a solution.Thank you.