Product ID:
Subject: Ms
Content: Issue with Left Earbud – Order from July 2025Dear Customer Service,I hope you are well.I ordered a pair of earbuds in July 2025, and unfortunately, the left earbud has stopped working about a month ago. I have tried resetting them and charging them fully, but the issue persists.As the product is still relatively new, I would appreciate your assistance in finding a solution. Could you please let me know if it is possible to repair or replace the faulty earbud under warranty?Thank you in advance for your help.Kind regards,Adina SCRIDON Order number : 402-3752264-9217147