Product ID:
Subject: Earbud not working properly
Content: Hi, I bought the Yobola headphones/earbuds from Amazon on 28th July 2021. It does not work properly. When connected, on loud volume, for the person who puts it on, the sound is very low and those around can hear the sound - like the volume is projected outwards instead of inwards. And when on low/medium volume, one can't hear it at all. I also took out insurance on it. The insurance and Amazon say that as it is less than one year, it comes under manufacturer warranty for it to be repaired or replaced. Amazon has asked me to contact you via here. Here are the details for the product: Date of purchase: 28/07/2021Product name: Yobola Wireless headphones (earbuds)Product price:£15.75Policy No: AMZ71123-84610Amazon Order No. 026-3155647-7017137Insurance: 2-year Accidental damage insurance for a PORTABLE AUDIO product from £10 to £19.99I look forward to your reply. Thank youKarar HaidariDate: 8th December 2021