Product ID:
Subject: Right earbud not working properly
Content: The right earbud has stopped working. Even after being placed in the fully charged case for several hours or days, it only works for about one minute after being taken out and then runs out of battery.At the beginning, the battery life was very impressive and the earbuds lasted a long time. However, I have only had them since May of this year, and such a defect after such a short time is, in my opinion, not acceptable.Could you please let me know how we can proceed? Would it be possible to receive a replacement free of charge?Thank you very much.Kind regards,Johanna Jüngling