Product ID:
Subject: Request for Replacement – Defective Yobola Bluetooth Earbud
Content: Dear Amazon Customer Service / Yobola Support,I purchased a pair of Yobola Bluetooth earbuds on 30. April 2025] via Amazon. Unfortunately, one of the earbuds has stopped working properly after less than one year of use.This is clearly a defect, as the earbud is no longer functioning, despite normal usage and proper care. I am still within the warranty period / legal 2-year warranty in Germany.I kindly request:A replacement of the defective earbud or the complete set, orA full refund if replacement is not possible.Please advise on the next steps for returning the defective item and receiving the replacement. I would appreciate a prompt resolution, as I rely on these earbuds daily.Order details:Product: Yobola Bluetooth EarbudsOrder number: 305-3262072-0193108Thank you for your assistance. I look forward to your swift response.