Product ID:
Subject: Issue with IPX5 Earbuds
Content: I purchased the IPX5 wireless earbuds from Amazon at the beginning of last November, and they worked great, but all of a sudden at the beginning of this month the case for some reason stopped charging, and so I can't charge the earbuds. The USB-C ports are pretty clean and nothing seems to be damaged, but i noticed that I had to put pressure on the end that was plugged into the case or it wouldn't light up, and now it doesn't appear to do that. Not sure if there's any other troubleshooting method, or I should just buy another pair, though it would be a shame as I know the earbuds work, it's the case that's the problem.