Product ID:
Subject: One earbud stopped working
Content: Hello, One of my T9 earbuds (the left one) has stopped working. When I put it in the case, the light flashes once, then goes right out. It does not seem to charge like the other one does. I've held the power button but it never makes a sound or flashes the light. The other one does power off as expected. I've also charged the earbuds in the case overnight and unpaired and re-paired with my phone but it did not fix the issue. The earbuds are only about 30 days old at this point. Amazon referred me to you. Are you able to help? Thank you in advance.