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Subject: Yobola earphones don't charge anymore
Content: Hi,I bought yobola earphones on January 2025 via Amazon.the don't charge anymore correctly. Can you replace them?

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Subject: Earbuds not working
Content: I purchased a pair of earbuds on Amazon and now they have completely stopped working. I have tried troubleshooting with no resolution. How long are they under warranty for?

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Subject: Amazon #306-3065591-0043536
Content: Regarding Amazon Order #306-3065591-0043536.Article: yobola Bluetooth Kopfhörer In Ear, Kopfhörer Kabellos Bluetooth 5.1 HiFi Stereoklang, IPX5 Wasserdicht Kabellose Kopfhörer Touch Control, Wireless Kopfhörer, Eingebautes Mikrofon, für Smartphone One of two pieces of headphones is not working anymore after 6 months of usage. According to EU-warranty 24months after buy there is warranty mandatory.Please be so kind to exchange not working piece.

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Subject: Defekte Kopfhörer
Content: Guten Tag! Leider funktionieren diese Kopfhörer nicht. Der linke gar nicht mehr, der rechte eingeschränkt.

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Subject: Höre nur auf einem Ohr
Content: Ich habe ein Problem mit den Kopfhörern, sie haben gestern noch normal funktioniert und jetzt höre ich links super leise und rechts normal

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Subject: In war Kopfhörer lassen sich nicht mehr aufladen
Content: Nach einem Jahr, lässt sich ein Kopfhörer nicht mehr aufladen. Damit ist das unbrauchbar und kaputt. Das ist sehr ärgerlich. Freundliche GrüßeBjörn Trautmann

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Subject: Miss
Content: Earphones stopped workingPurchased on Amazon

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Subject: Spare rubber inserts needed
Content: I've had one of the rubber ends that fit onto the buds fall off. The larger alternative ones supplied don't fit in my ears properly. Can you please advise how I can get supply of the rubber inserts to ensure comfort if they come off and are lost

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Subject: Earbud defect
Content: Hello,I recently purchased a pair of Yobola earbuds, and one of the earbuds was defective out of the box.The right/left earbud does not power on at all. The LED light flashes briefly for less than a second and then turns off, even though the case indicates it is fully charged. I have tried multiple charging cycles, a full reset, and a drain-and-recharge method, but the issue persists.The other earbud works normally, which confirms this is a hardware defect with the non-functioning earbud.I do not have a store receipt, but I can provide:A video clearly showing the issuePhotos of the product, box, and serial numberThe model name and any additional information neededI am requesting a replacement for the defective earbud or guidance on how this issue can be resolved under your product warranty.Thank you for your time and assistance. I look forward to your response.Kind regards,Souhayla

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Subject: Auricular derecho no funciona
Content: Tras tan solo tres meses de uso, el auricular derecho falla. Reproduce sonido casi imperceptible. Emparejado una y otra vez los auriculares, así como efectuado el reinicio de fábrica de los mismos y aún así sigue sin escucharse prácticamente nada el sonido por el auricular derecho. parece un fallo de hardware del producto.