Product ID:Subject: Headphones NOK
Content: Dear Customer Service Team,I would like to file a complaint regarding the Bluetooth headphones I recently purchased, as one of them is no longer functioning.I bought the headphones two weeks ago and have been satisfied with their performance so far. However, yesterday I noticed that the left headphone is not connecting and producing any sound, while the right one is working perfectly fine.I have already tried all the recommended troubleshooting steps, such as resetting the headphones, connecting them to different devices, and checking the Bluetooth settings. However, the issue could not be resolved.Since the headphones are still within the warranty period, I kindly request you to repair or replace them. I have attached the purchase receipt as proof of purchase.I have been a satisfied customer of your company and I hope you will take my complaint seriously and find a satisfactory solution. It is important for me to be able to use the headphones again as soon as possible.I am available for further information if needed. I look forward to your prompt response and the resolution of this issue.Best regards,Lukas Katzenberger