Product ID:
Subject: Ringing sound in Earbuds
Content: Hello,I purchased your T9 earbuds in white from Amazon on the 9th of July, and have been using them since with both my phone and laptop.There is a constant ringing/high pitched noise in both earbuds, most prominent and constant in the right earbud, but it also recurs in the left earbud.I've tried repairing and turning them on and off, as well as turning my devices on and off. Otherwise they seem like a good product so far, and it's a shame because many of your reviews recommend the audio quality, but this does not match up with my experience. The ringing is not only disruptive but painful to listen too, and ruins any TV or podcasts I'm attempting to hear.The ringing even persists when they are not connected to any device, and I'm wearing them out in rural areas, so I know the problem must be with the earbuds themselves. Is there anyway you could send me a replacement set?Regards, Adam Carroll