Product ID:Subject: Mrs
Content: Dear sir/madam,I bought this product on the 9th of March 2023, from Amazon under order number 203-8628392-5856342I am generally very happy with the product as a whole, however unfortunately over the last couple of weeks the volume has reduced dramatically to around 25%. I presume this product has a warranty and would kindly request a replacement item please. Perhaps you can come back to me and advise on your attendance policy? Kind regards, Harriet Lovegrove